Structured intake. Real attorneys. A record of everything.
Canna Law is not a directory and not a chatbot. Here is exactly what happens from the moment you join, and what happens when something goes wrong at 5am.
Four steps, in order.
Onboarding is designed to be finished in one sitting so that your file exists before you need it.
Create your member file
A guided four-step onboarding captures your company, CIPC number, business type, physical address, province, contacts and authorised representative. You select a plan at the end.
Takes about 6 minutes. You can save and return.
Upload your documents once
CIPC documents, licences, proof of address, contracts and legal notices are uploaded to private storage. Attorneys only see documents attached to a matter they are assigned to.
Stored privately — no public links, access is role-based.
Get an attorney assigned
Routine consultations are scheduled against your monthly allocation. Urgent matters are escalated immediately to an attorney with the right specialities and province.
Urgent matters typically receive a callback within two hours.
Track the matter to resolution
Every case carries a reference number, assigned attorney, status and document trail. You and the attorney both record notes; privileged notes stay with the attorney.
Statuses: open, awaiting client, in progress, on hold, resolved.
What you can reasonably expect.
These are targets, not guarantees. Where an attorney is unavailable, we say so and offer the next available slot.
Response standards depend on the time of day, the province and the availability of panel attorneys. Membership does not guarantee a specific outcome or a specific attorney.
Already dealing with something urgent?
You do not need to wait for onboarding to be completed to log an incident. Report it, keep the reference number, and our intake team will contact you.
What membership does — and does not — do.
We would rather be plain about this than oversell it. Read the limits before you join.
- 01Canna Law is a legal assistance membership platform, not a law firm. Legal work is performed by independent, practising attorneys.
- 02Membership does not legalise cannabis sales, cultivation or possession. Operating without the required licences remains unlawful.
- 03Membership does not guarantee immunity from law enforcement action, prosecution or regulatory sanction.
- 04Membership does not automatically pay legal expenses, court costs, fines or counsel fees beyond the scope stated in your plan.
- 05All benefits are subject to approved terms, fair-use limits and the actual availability of an attorney in your province.